On behalf of CRI (Luxembourg) S.A., CRI Group is pleased to announce that it has been awarded the contract to operate the European Parliament’s building helpdesk (BHD) for the next 4 years. With this contract, CRI Group is further expanding its footprint in the provision of support services to international institutions.
The role of the BHD is to assist the European Parliament in the management of its premises in Brussels, Strasbourg and Luxembourg, 24 hours a day, 7 days a week. The number of intervention requests to be managed is estimated at 40,000 per year.
The contract will commence at the end of September 2019 and builds on CRI Group’s 30 years of experience in working with the European institutions. In addition to providing the stellar service its clients have grown accustomed to, CRI Group is looking forward to working closely with the European Parliament to provide a balanced work environment for its staff assigned to this project.
#crigroup #europeanparliament #helpdesk